Return Policy
Made-to-order items can't be returned, but we’ll help if there’s a problem.
FAQs
Can I return items?
Returns aren’t accepted due to made-to-order nature.
What if item is damaged?
We offer reprints or refunds within 30 days with photo proof.
My package never arrived. Now what?
Report lost packages within 30 days of estimated delivery for assistance.
What about wrong address?
If returned due to address errors, we can reship your order.
Can I exchange my order?
Exchanges for size or color aren’t available, sorry.
How do I request a refund or reprint?
Contact us with photos within 30 days if your item is defective.
Get in Touch
Questions about your order? Reach out and we'll sort it out together.
Phone
1-323-515-2195
knowastrology@gmail.com